Terms of service

Terms and Conditions of Use for Conchel, LLC

Effective Date: 1/1/2025
Last Updated: 1/1/2025

These Terms and Conditions ("Terms of Service," "Terms") govern your use of www.conchel.com (the "Site") and any associated services, including product purchases. By accessing the Site or making a purchase, you accept these Terms in full. If you do not agree, you must discontinue using the Site immediately.

We reserve the right to modify these Terms at any time at our sole discretion. Continued use of the Site constitutes your acceptance of any updated Terms.

1. Online Store Terms

  • By using the Site, you affirm that you are at least the age of majority in your jurisdiction or have obtained consent from a legal guardian.
  • You may not use our products for illegal or unauthorized purposes, including intellectual property infringement.
  • Any violation of these Terms may result in immediate termination of your account and legal action.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time for any reason.
  • Non-sensitive data may be transferred unencrypted, but payment information is always encrypted.
  • You may not reproduce, sell, resell, or exploit any aspect of our service without express written permission.

3. Accuracy of Information

  • We make no representations about the accuracy, completeness, or timeliness of the content on this Site.
  • You use the Site at your own risk and must verify information before making decisions.
  • We reserve the right to update or modify content without notice.

4. Modifications to Services and Pricing

  • Prices and product availability are subject to change at any time without notice.
  • We may suspend, discontinue, or modify services at our discretion without liability.

5. Products and Services

  • Certain products may only be available online and in limited quantities.
  • We do not guarantee that product descriptions, images, or colors will match exactly due to variations in displays.
  • We reserve the right to limit sales or refuse service to individuals or locations at our discretion.
  • All product and service descriptions are subject to change at any time.

Shipping & Refund Policy

  • If you purchased shipping insurance, claims must be filed through Shipped Insurance before requesting a refund or chargeback.
  • Conchel is not responsible for international shipping delays beyond 72 days. If an item arrives after a refund is processed, the customer must return it.

6. Accuracy of Billing and Account Information

  • We reserve the right to cancel or limit orders at our discretion, including suspected fraud or reseller activity.
  • Customers must provide accurate and complete information and update account details as necessary.

Fraud Prevention

  • If fraud, waste, or abuse is suspected, Conchel may close the account, cancel orders, and report violations to authorities.
  • Conchel is not required to issue refunds in cases of fraudulent transactions or misuse.

7. Third-Party Tools and Links

  • We may provide third-party tools without warranties. You assume any risk from using them.
  • Links to third-party websites are provided for convenience, but Conchel does not endorse or assume liability for their content or transactions.

8. User Submissions and Comments

  • Any content you submit (reviews, comments, feedback) may be used, modified, or distributed by Conchel without compensation or obligation.
  • You may not submit unlawful, misleading, or harmful content.
  • We reserve the right to remove or modify content at our discretion.

9. Privacy Policy

Your use of the Site is governed by our Privacy Policy, which details data collection, use, and protection.

10. Errors, Inaccuracies, and Omissions

  • We do not guarantee the accuracy of product descriptions, pricing, or other content.
  • We reserve the right to correct errors and cancel orders with incorrect information.

11. Prohibited Uses

You may not use this Site or its content for:

  1. Illegal purposes or violations of regulations.
  2. Infringement on intellectual property rights.
  3. Harassment, discrimination, or abuse.
  4. Uploading harmful software (viruses, malware).
  5. False or misleading activities.
  6. Unauthorized data collection (scraping, spamming).
  7. Circumventing security features.

Violations may result in immediate termination and legal action.

12. Disclaimer of Warranties & Limitation of Liability

  • The Site and products are provided "as is" and "as available" without warranties of any kind.
  • We do not guarantee uninterrupted, error-free service.
  • Limitation of Liability: Conchel and its affiliates are not liable for indirect, incidental, punitive, or consequential damages arising from your use of the Site or products.
  • Some jurisdictions do not allow certain limitations on liability, so these terms apply to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Conchel, its affiliates, employees, and partners from any claims, damages, or legal fees arising from:

  • Your use of the Site or services.
  • Your violation of these Terms or third-party rights.

14. Severability

If any provision in these Terms is unenforceable, the remaining provisions shall remain in effect.

15. Termination

  • These Terms remain in effect until terminated by you or Conchel.
  • We may suspend or terminate access without notice for violations.
  • You remain liable for outstanding charges before termination.

16. Governing Law

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved exclusively in the courts of [Insert State].

17. Changes to Terms

  • We may update these Terms at any time at our sole discretion.
  • Continued use of the Site after changes constitutes acceptance of new Terms.

18. Contact Information

For questions about these Terms, contact us at:

Email: info@conchel.com
Mailing Address:
Conchel, LLC
3142 Hwy 278 NE NW, Suite 131
Covington, GA 30014, United States

Acknowledgment

By using this Site, you acknowledge and agree to these Terms and any future amendments.

Last Updated: 1/1/2025