1. Ship time
Our processing time is normally 2 business days and tracking number will be provided immediately once your order is shipped out. But tracking information will be available within 5 days after the Post Office update it.
2. Delivery time
DHL: 4-7 days
China Post Air Mail: 30-70 days
standard shipping days: USA 10-25 days; Russia 15-25 days; Other Countries 15-60 days
Kindly notice: Because of customers or Holiday or weather reason, maybe sometimes it will delay, but we will extend the delivery time for you, so please wait some more time patiently.
3. Wholesale price and free express shipping
We offer discount free shipping (DHL EMS) to most countries on order over 15pcs.
4. protection time
Please message us to extend your order protection time. So your payment will not be released to our account
5.I cancelled the order or refund money, why I still do not receive the refund ?
After the order cancelled or refund, it takes about 3-7 working days for to process the refund
6. Return and refund
1) Please check the package and the items carefully after receiving.
2) We support 15 days no reason to return, so you have 7 days to contact us(chat online or Email) and 15 days to return from the date items received. If the item in your possession more than 7 days, it will be seen as used and we will not issue you a refund or a replacement, buyer will bear the return shipping cost
3) All of the returned items should be in the original packing and buyer should provide the return tracking number, specific reason for returning.
4) We will make a full refund once the returned item was received.
5) Please do not open disapute and feedback,We will try our best to solve your problems, such as size problems, dyeing, breakage, etc.
